Customer Service Courses

Creating great customer experiences, that people want to talk about

Let’s get hands on

Customer service is all about delivering exceptional customer experiences. After all, satisfied customers are loyal customers. All companies (regardless of sector or industry) want to turn their customers into their advocates.

Working in this field you’re going to be customer-facing. True, you might interact with your customers in a range of ways (face-to-face, email, social media or over-the-phone), but your professionalism, product knowledge and people skills will always shine through.

Our career-focused courses and programmes

Customer Service Apprenticeships

Apprenticeships are simply jobs with training. You typically receive training to support your career 1 day a week. You get paid, gain a qualification as well as valuable skills and experience. Anyone between the ages of 16-65 can apply to become an apprentice.