Customer Service Apprenticeships

Apprentice Operations Administrator

Rivers Academy is looking for an Apprentice Administrator to join our vibrant school community.
You should be someone who is self motivated and wants to be part of a supportive team, looking to start their career in administration.


You will have the opportunity to learn new skills.

Duties include

  • General reception work, 
  • Meeting and greeting visitors, answering telephone and email enquiries
  • General reprographics work
  • Entering data to the student database
  • Issuing ID passes
  • Mailmerge and communications

Requirements and prospects

Desired skills

English and maths at GCSE or equivalent at grade 4/C and above

Personal qualities

  • Willing to learn
  • Reliable
  • Professional and trustworthy
  • Have a high level of personal integrity

Qualifications required

You will be required to demonstrate your skills as:

  • Good communicator
  • Team player
  • Self motivated

Future prospects

If a permanent position becomes available, a role may be offered upon successful completion of the apprenticeship.
Opportunity to learn and develop within the school.

Things to consider

Office based role, with 1 day per week allocated for study (usually Thursday, but is negotiable).
Enhanced DBS required

Training to be provided

Level 2 Customer Service Practioner Apprenticeship Standard. 

Funtional skills if required.

About the employer

Rivers Academy West London

Rivers Academy West London has the highest aspirations for every student and provides exceptional education and pastoral care for each individual. Students and staff share an enormous pride in Rivers Academy West London. 


World Business Centre 3 Newall Road